A MESSAGE FROM OUR CEO

ABM is uniquely positioned to make a positive impact every day by caring for the people, places, and communities we serve.

We are one of the world’s largest providers of facility services and solutions, and our more than 100,000 team members are committed to our mission to take care of people and places in ways that are responsible, inclusive, and environmentally sustainable. With a legacy built for more than a century, we remain guided by our values, integrating responsible standards and practices for more than 20,000 clients across a wide range of industries to drive long- term success for our business and people.

Throughout our 2023 Corporate Responsibility Report, we proudly share highlights from across our business reflecting our shared commitment to deliver results for our clients and business in ways that support our team, community, and world around us.

Operating responsibly is integral to our success, as our customers increasingly expect sustainable and reliable products and services. Directly linked to our business strategy, ABM continues to elevate the client and team member experience through the use of industry-leading technologies and data, while working to reduce our environmental footprint and create a positive impact. As our clients adopt new technologies and evolve their operations, we ensure our services are a step ahead, anticipating and developing solutions for future challenges to support a seamless facility services experience. As part of this effort, in 2023, we launched a multi-year initiative to centralize our procurement operations and further advance our supply chain management to support our clients’ sustainability priorities and demand for greater data-driven business solutions.

ABM’s award-winning eMobility offerings are supporting the EV revolution. ABM’s eMobility capabilities provide turnkey solutions for commercial clients across every industry. From auto dealerships to eCommerce fleets, offices, hotels, airports, and universities, ABM is delivering electric vehicle charging infrastructure that can scale to meet clients' increasing requirements. ABM’s eMobility solutions reflect our strategy by driving ABM’s growth in ways that help our clients achieve a more sustainable future. Our new ABM Electrification Center will further align our energy services, bringing together our eMobility, microgrid, and electrical infrastructure services under one roof. The more than 114,000 square foot facility centralizes operations, while also creating new jobs in the growing technology corridor outside Atlanta.

Our team members remain our greatest asset, and we are committed to fostering a diverse and inclusive culture. We continue to advance a culture of belonging for our team members around the world. In 2023 we launched our second team member-led impact group, Veterans at ABM, reflecting our commitment to, and support for, our military-affiliated team members and their families. Our first impact group, Women at ABM, continues to grow its membership and expand its programming with the introduction of a mentorship pilot program that supports team members at all levels of our organization to pursue career advancement opportunities. We look forward to expanding these and additional team member-led initiatives throughout our company as part of our ongoing effort to foster an inclusive culture that empowers our team members to pursue their full potential.

As a trusted partner to some of the world’s top companies, ABM is building towards a better tomorrow while living by our core mission to make a difference, every person, every day.

Scott Salmirs | President & CEO, ABM

2023 SUSTAINABILITY HIGHLIGHTS

We completed the installation of 4,000 commercial EV chargers in 2023, maintaining our position as a leading provider of EV charger solutions in the United States.

We launched a comprehensive EV technician training program, equipping our technicians with essential skills for managing and maintaining electrification systems.

‍We achieved a Carbon Disclosure Project Rating of B-, demonstrating our responsible approach to managing our environmental impacts.

‍We developed and will be submitting emissions reduction targets to the SBTi, aligned with the 1.5C scenario.

We have begun a multi-year plan to increase the procurement of renewable energy to offset our entire purchased electricity footprint by 2025 with a combination of renewable energy credits and switching to renewable sources directly where possible.

We piloted Team Connect, a workforce management tool for enhanced visibility into productivity levels across our portfolio that facilitates improved two-way communication with our teams.

We introduced a pilot one-on-one mentorship program with the Women at ABM Impact Group, allowing participating team members to connect with senior leadership and opening new potential pathways for career growth.

We began to transform our safety oversight model through an initiative to align with our evolving safety risk profile, transitioning toward a risk-based approach to safety ground support for client sites.

We initiated a multi-year program to centralize our procurement operations to enable data-driven insights to improve flexibility and efficiency and drive our green and diverse spend in support of our and our clients’ sustainability priorities.

We launched ABM Performance Solutions offering a customizable suite of facilities services to optimize financial, operational, occupant satisfaction, safety, and sustainability performance.

We were awarded a multi-year contract with LaGuardia Gateway Partners to provide integrated facility services that enhance efficiency, sustainability, and diversity while creating a safe, seamless, and consistent travel experience for guests.

We supported 118 different microgrid projects across the country through RavenVolt, during RavenVolt’s first full year as an ABM company.

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Download to view the 81 page report.