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CCPA

Last updated on December 15, 2022

The California Privacy Rights Act (CPRA) gives ABM California liability claimants specific rights to the personal information that ABM and our companies collect, process, and hold. ABM does not sell or share personal information.

These rights include:

A. The right to know what personal information ABM has collected about you, including the business purpose, categories of personal information, sources, and third parties.
B. The right to request that we delete your personal information, subject to certain exceptions.
C. The right to correct inaccurate personal information that ABM maintains about you.
D. The right to know whether your personal information is sold or shared and to whom.
E. The right to say no to the sale of personal information.
F. The right not to receive discriminatory treatment by ABM for your exercise of these privacy rights conferred by the CPRA.

You can make a request about the personal information that ABM and our companies may hold about you through this website. Please note, for personal information requests we can fulfill requests going back to January 1, 2022, except for deletion requests. Right to Access and Right to Know requests are limited to two requests per 12-month period.

To make a request, please use the check boxes below on the request form to let us know what you would like us to do.

Prior to processing your request, we must first confirm your identity. ABM will verify your identity using your name and claim number, if available. We may require other identifiers such as your phone number and address. ABM privacy representatives will work with you to fulfill your request. If we are unable to verify your identity, we may deny the request.

We take the security of your personal information seriously! We will only communicate with you by phone and email.

Name*
First Last
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Enter Email Confirm Email
Phone*
Employee Number (if available)
Request type (You may choose more than 1)
- The personal information that we have collected about you. For example, basic personal details like your name, email address, and phone number.
- The categories of sources from which ABM collected the personal data. For example, if you are a liability claimant we would have likely collected the information directly from you.
- The business purpose for the collection of your personal data. For example, to send you payments for your liability claim.
- The categories of any third parties who receive your personal information from ABM. For example, your personal information may be disclosed to service providers like insurance companies.
- Request to delete your personal information that we are no longer legally obligated to keep.
- Request to correct inaccurate personal information that we have collected.
Please share any additional details you feel will help us fulfill your request. If there is another information type, you’re looking for please enter those details here. If you would like ABM to deliver your information in a specific format, please let us know. Generally, we deliver information in compatible electronic formats.
If your request proves impossible or involves disproportionate effort to fulfill, then we may refuse to act on the request and notify you of the reason for refusing the request.

Please note, if you forget to select an area above or select the wrong items(s) you will need to resubmit your request. We cannot alter the request when we speak with you on the phone to confirm your identity, so please be sure you have made the right selections.
Email
This field is for validation purposes and should be left unchanged.

When we receive your request, we will contact you to acknowledge your request and confirm your identity within 10 days. You should expect to receive your information request or disposition within 45 days of making your request. If ABM requires more time to process your request, we may extend another 45 days. We will alert you if we need more time.

If you do not hear back from us within 10 days, please email us at privacyquestions@abm.com. You may also make your request by calling our privacy line. If you would like to designate an authorized agent to make a request on your behalf, please call our privacy line 1-877-576-6676.